Terms & Conditions
Last updated: August 8, 2025
Overview
Traqe (“we”, “us”, or “our”) operates https://traqe.com/ (the “Site”) and provides business management software services (collectively, the “Services”). By accessing our Site or subscribing to our Services, you agree to these Terms of Service (“Terms”), including any referenced policies or agreements. These Terms apply to all users, including visitors, trial users, subscribers, or those contributing content. If you do not agree with these Terms, please do not use our Services.
We may update these Terms periodically by posting changes on the Site. Your continued use after such updates constitutes acceptance. It’s your responsibility to review this page for changes.
1. Software Service Terms
To use our Services, you must be at least the age of majority in your jurisdiction or have consent to allow minor dependents to use the Site. You may not use the Services for illegal purposes or violate any laws, including data protection and privacy regulations. Prohibited actions include transmitting viruses, worms, or destructive code. Any violation may result in immediate termination of your account and access to the Services.
2. General Conditions
We reserve the right to refuse or terminate service to any user at any time for reasons such as policy violations or business considerations. Your data is processed and stored securely per our Privacy Policy, using industry-standard encryption for all transmissions. You agree not to reproduce, duplicate, sell, resell, or exploit any part of the Services, or attempt to reverse-engineer or extract source code, without our express written consent. Headings in these Terms are for convenience and do not affect their interpretation.
3. Accuracy, Completeness, and Timeliness of Information
Information on our Site is provided for general purposes and may not always be accurate, complete, or current. You should not rely solely on this information for critical decisions without verifying it through primary sources. Historical information on the Site is for reference only and may not reflect current conditions. We may modify Site content at any time, but we are not obligated to update it. You are responsible for monitoring changes to the Site.
4. Modifications to Services and Pricing
We may modify, suspend, or discontinue any part of the Services or adjust subscription fees with reasonable notice to active subscribers. Notice will typically be provided via email or Site updates. We are not liable for modifications, price changes, or discontinuations, provided notice is given for significant changes impacting paid subscribers. Any new features or tools added to the platform will also be subject to these Terms.
5. Software Services and Features
Our business management software offers various modules and features, which may vary by subscription tier. While we strive to accurately represent our platform’s capabilities, we cannot guarantee that all features will meet your specific business needs or expectations. Access to certain features may be restricted based on subscription level, geographic region, or other criteria, at our discretion. We may discontinue or modify features with reasonable notice to affected users. We aim to maintain high-quality service but do not warrant that the platform will be error-free or meet all expectations.
6. Account Information and Billing
You must provide accurate, current, and complete account and billing information and update it promptly as needed. We may suspend or terminate accounts that violate these Terms or our acceptable use policies. If we modify or cancel an account, we will attempt to notify you via the email associated with your account. For detailed billing, refund, and account management policies, refer to our support documentation on the Site.
7. Third-Party Integrations
Our platform may integrate with third-party tools or services, provided “as is” without warranties or endorsements. Your use of these integrations is at your own risk, and you should review the third-party provider’s terms and privacy policies. We are not liable for any issues arising from third-party integrations. New integrations or features introduced will also be subject to these Terms.
8. Third-Party Links and Services
Our Services may include links to third-party websites or materials. We are not responsible for their content, accuracy, or practices and do not endorse them. Any interaction with third-party services, including harm or damages, is at your own risk. Please review third-party policies before engaging with their services. Direct any concerns about third-party services to the respective provider.
9. User Data, Feedback, and Submissions
You retain ownership of data you input into our platform but grant us a non-exclusive license to use feedback, suggestions, or submissions to improve our Services without compensation. We may monitor content for compliance with our policies and remove or restrict access to anything unlawful, offensive, or harmful. You are responsible for the accuracy of your data and maintaining backups. You agree not to submit content that violates third-party rights or contains malicious code.
10. Personal Information and Data Protection
Your personal information is processed per our Privacy Policy, which aligns with applicable data protection laws. We implement measures to safeguard your data, but you are responsible for using strong passwords and securing your account.
11. Errors, Inaccuracies, and System Issues
Our platform may occasionally experience technical issues, errors, or interruptions affecting functionality or data accuracy. We strive to address these promptly and may perform maintenance or updates, with reasonable notice for planned outages when possible. While we aim for reliability, we cannot guarantee an error-free or uninterrupted platform.
12. Prohibited Uses
You may not use the Services:
- For unlawful purposes or to violate laws or regulations.
- To infringe on intellectual property rights.
- To harass, abuse, or discriminate against others.
- To submit false or misleading information.
- To upload malicious code or viruses.
- To attempt unauthorized access or interfere with platform security.
- To resell or redistribute Services without permission. Violations may result in account termination.
13. Disclaimer of Warranties; Limitation of Liability
Our Services are provided “as is” without warranties, express or implied. We strive for reliable, secure service but cannot guarantee against all technical issues or data loss. Your use is at your own risk. Traqe, its affiliates, and partners are not liable for indirect, incidental, or consequential damages, including lost profits or data, arising from your use of the Services. Our liability is limited to the amount you paid for the Services in the prior 12 months. Some jurisdictions may not allow certain limitations, in which case our liability is limited to the maximum extent permitted by law.
14. Indemnification
You agree to indemnify and hold Traqe, its affiliates, officers, and employees harmless from claims, including legal fees, arising from your breach of these Terms, violation of laws, or misuse of the Services.
15. Severability
If any provision of these Terms is found unenforceable, it will be adjusted to comply with applicable law, and other provisions remain in effect.
16. Governing Law
These Terms are governed by the laws applicable in your jurisdiction, as relevant to our provision of Services.
Contact Us
For questions, contact us via https://traqe.com/ or our customer support channels.